Jobs: Student help

Create your account, find roles, apply and track your applications.

Getting started

ShiftU is where students find on-campus jobs, Work-Study roles, paid research studies and off-campus work. Employers see your application, and ShiftU checks your course load and Work-Study award for them, so you don't have to send paperwork to apply.

  1. Go to the ShiftU home page and choose Students.
  2. Log in, or choose New here? Create an account to sign up.
  3. After you log in you land on your Dashboard, which shows your jobs, your Work-Study award and your class schedule.

Create your account

You need a Duke NetID and @duke.edu email address. New incoming students can sign up as soon as those are active.

  1. On the student log-in page, choose New here? Create an account.
  2. Enter your full name, your @duke.edu email and a password.
  3. Check I agree to the Terms of Service and Privacy Policy, then create your account.
  4. If ShiftU asks you to confirm your email, open the link it sends you. Check your spam folder if you don't see it.

Tip: Forgot your password? Choose Forgot password? on the log-in page and ShiftU emails you a reset link.

Set up your profile

Your profile fills in your applications for you, so you only enter things once.

  1. Choose My profile at the top of any student page.
  2. Enter your NetID. ShiftU needs it to check your course load and Work-Study award, and to show your class schedule on your Dashboard.
  3. Add your class year and major.
  4. Upload your Resume as a PDF (up to 5 MB).
  5. Mark your Usual weekly availability on the grid, then save.

Your dashboard

The Dashboard is your home page. It works like JobX's User Dashboard.

  1. Employee information lists your Hires (job title, department and pay schedule, wage, start and end dates, supervisor and status), your Awards (Work-Study amount, what's left and the aid year) and your Class schedule by term.
  2. Use Display to switch between current and upcoming items, past items, or everything.
  3. My week shows this term's classes and the shifts you've logged this week on a Monday-to-Friday calendar, so you can see where work fits.
  4. Applications lists everything you've applied to and where each one stands.

Tip: If your award or classes are missing, check that your NetID is on My profile.

Find a job

  1. Choose Find jobs (or All roles) to see every open role.
  2. Type in the search box to search titles, employers and descriptions.
  3. Use the filters to narrow by category, Work-Study, location, hours and more. On a phone, choose Filters.
  4. Choose Work-Study roles to see only roles paid through Federal Work-Study.
  5. Select a role to open its details: pay, hours, schedule, duties and what the employer is looking for.

Tip: Roles marked From JobX were copied from Duke's old system. You can still apply on ShiftU, and the ShiftU team passes your application along until the employer joins.

Tip: Roles marked Private household are posted by families (babysitting, tutoring and similar). Meet in a public place first, and never pay anything to get a job.

Apply for a role

  1. Open the role and choose Apply now. If you're not logged in, choose Log in to apply first.
  2. Check the details ShiftU filled in from your profile (class year, major, resume). Choose Edit profile to change them.
  3. Answer the employer's questions, if the role has any.
  4. Confirm When can you work? for this role.
  5. Submit. The employer sees your application right away, and you get a confirmation email.

Tip: You can apply to each role once.

Track or withdraw applications

  1. Choose My applications at the top of the page (or the Applications tab on your Dashboard).
  2. Each application shows its status: Submitted, Reviewing, Interview, Hired or Not selected. ShiftU emails you when it changes.
  3. When you're hired, your offer letter arrives by email and appears under the role on My applications. Your hiring steps are on My jobs: you're officially working once they're done and your employer sets your start date.
  4. To withdraw an application that's still open, choose Withdraw next to it.

Report a role

If a role looks like a scam or breaks the rules (asks you to pay, deposit a check, or move to WhatsApp, for example), tell us.

  1. Open the role and choose Report this role.
  2. Pick a reason, add any details, and send it.
  3. The ShiftU team reviews every report. Roles reported by several students are paused until they're checked.

Your account and data

  1. Choose your name at the top of the page to open Your account.
  2. Change your name, or choose Download my data to get a copy of everything ShiftU has about you.
  3. To delete your account, type DELETE to confirm. You can't delete it while you have an active job; ask your supervisor to end the job first.